I am out $700 b/c I cannot wear this earrings b/c they have a screw back which I was unaware of and I am unable to put them on due to neropathy. Refund - I am happy to return the coat. Press question mark to learn the rest of the keyboard shortcuts. Order ID 63923a78a2c42ecac6ced28f Genuine products are being sold through the website, and sellers can be paid through direct deposit, but there can also be some risk involved. All sales are final regardless if the buyer is satisfied with the merchandise or not unless of course if the reason for the dissatisfaction falls under either of the valid reasons above. So if a package cannot be delivered, it will be returned back to you, the sender. t.w. A group for anything and everything related to Poshmark! !, I just bought my first item, no problem. I am unable to list. I've had this problem for 2 months!!!! USPS confirmed that their driver signed that it was delivered. Share tips and tricks, make new PFFs, and banter about. gifts delivered to wrong address . Order Marked As Delivered, Delivered To Wrong Address . Unforgettable travel experiences start with Airbnb. I can use it anywhere but on posh. Now I wonder if the post office does determine they messed up if they will refund the seller. For sales of $15 or more, you keep 80% of your sale and Poshmark's commission is 20%. So they suspended me from buying? Gah! Shipping is handled by USPS and the expected delivery is according to their standard turnaround times. This is incredible, as a business owner, I find this absolutely amazing and from what I have seen here, on twitter and reddit, they just don't give af. Hopefully, the get their techy issues sorted soon. Srry for all the comments- actually can someone go into one of my listings and let me know if they can see the buy button? Select your profile picture at the top-right of the page. DPD delivered two iPhone 13 to the wrong address - phones are not there. They ran GPS tracking coordinates and determined that these packages were delivered to houses one block away from me. I have tried everything to fix it but still nothing and posh doesn't care and won't try to help or fix the problem!!!! I sent pictures of these shoes, they are literally junk. Now they want me to delete cookies and my internet browser and retry. They have very poor business practices to say the least. I'm brand new to Poshmark, and I'm looking for answers in the absence of support from the website. Press J to jump to the feed. The website can provide you with tracking information about your order. When placing the order at Poshmark, use it as the delivery address for your order. Post clear pics of the tags and certificate of authenticity (if available), brand label or any unique distinguishing marks of its authenticity, close-up shots of the material, or any similar proof that would either deter scammers from targeting you or help you win your case should you, unfortunately, fall prey to this type of scam. Im at a loss. Im having purchasing issues as well, yet users are able to purchase from me?/: Ive emailed 3 times, does anyone know what I can do? Poshmark - Purchase of designer jeans, new with tags I purchased a pair of WHBM skinny jeans from seller @lisalamy516 that were new with tags - about $80 after tax. This is extremely frustrating and I am planning on taking down all my jewelry listings and stick with Ebay. want a refund for most of the $13 that the ripped me off for the additional shipping. I reported incorrect item received, provided photo proof. If it looks shady (e.g. Same problem. After a lot of phone calls and investigation they tracked down photos of these packages and sent them to me. We will send the seller a new label with your updated shipping address. Please reach out to Poshmark Support for assistance.Any advice? oh and i got a 20 $ credit lol. Package delivered to wrong address, returned to me opened and rifled through, items have damage. You can change your email address directly through your Poshmark account. So i deleted the account. If you like my videos, my vibe, my life hacks, makeup tutorials, DIYs, my decluttering videos, sharing in my very slow journey to minimalism, and of course my painfully honest reviews; please take a minute to like this video, subscribe to my channel, and hit the notification bell so you will be notified when I post my next video. It's easy! Dang! I even made a new account and still doesnt work. Sneaky, isnt it? Does anyone know what is going on? Although I am a seasoned seller. It is not allowing to to post my items for sale. $1,000,000,000 $10,000,000. Welcome to the home of all things Christmas - from epic gift ideas for everyone you know to festive jumpers and decorations. Step 1: In the app, go to the My Sales section in your account tab and tap the order that needs a label upgrade. No answer so give the buyer gets the funds back and told her to keep my jacket. If anyone has heard anything as far as a resolution please let me know. I opened a case and contacted Posh about the situation, so I am hoping for an answer today. I did chat with the Seller where it was recommended to work with USPS first because the order shows as being delivered in the Poshmark system. Keep in mind these are the EXACT Poshmark tracking numbers attached to my two orders. and theres something that someone gave me a great offer on that i cant buy . Instead of me receiving an error message, it just will not allow me to submit payment (the submit offer/buy now button will not highlight so I can select it). * I dont know how they stay in business !!!!!! Its a long process. They looked into it, it took about a day, and then everything was back to normal. Pleas help me and the seller resolve this matter. The seller is reaching out to me daily and is very upset. Exclusive authentication service & customer support. Desired outcome: If you don't know their new address . I have the exactly same problem for about 5 days now. What in the world! On Nov 28 Poshmark support promised me a full refund for my lost package. , Guys I have things to sell and it's happening to me too . Poshmarks warm community of sellers and buyers (many of which interchangeably wear a hat as both!) You can check the status of an order by going to My Purchases > select the purchase. hi! So I think the solution is to give the company some social media attention. I cant make a listing or buy items. This is sudden; I purchased on here June 12 just fine. However after months of more than a 100 emails they told me they would definitely not refund my money. Sign up for a new account in our community. USPS says it's delivered but it never got to me. tui salary cabin crew. So the post office sees Poshmark with that zip code and sends it there. I solved it,use the format of address based on your drivers license. Refund.active customer service phone, Returned order thru ups Jan, 2nd requesting refund 54.13 for order too small, did not order this item but was debit from my checking acct., was not my size, returned file dispute with bank I don't know what is going on with this order just want my money, feel like I was scammed, order posh mark [protected] ca, 12/09 (5914) Debra Dinkins 3500 Ashe Rd, Bakersfield, CA 93309, I just want my 54.13 back, Desired outcome: Now going on three days I try to buy and I'm getting the same message; "unable to buy, try again later please". Ive ordered items I was sure would be in a box, but they managed to fit in an envelope. Share tips and tricks, make new PFFs, and banter about. 46 Posts. On the web The item does not fit the buyer. here's why: POSHMARK is awesome about this! Users should look into their credit card merchant agreement. First, lets identify the valid reasons that guarantee refunds from Poshmark: Honest mistakes happen. Head over to the First I was unable to offer.. Now I'm unable to buy!! The first week I was able to purchase several items. Yeah me too? I should of submitted the issue within 3 days of receiving the order. The key lies in how fast you act and how clear your proofs are. Read BBBs advice for avoiding shady retailers and package delivery scams. I hope you get your money back. Make sure to file a case with your local post office too and give it to poshmark as proof youve done everything you can on your end. Same here ^ This is my now second account. i want to purchase something from soneone but it wont let me purchase or even post!!!! Sorry! If you found yourself scammed, calm down because sellers protection is just as important to Poshmark. Select the unshipped order. for full details. I am still trying to get a human being to contact me. None from my account officially. i did but i didnt figure anything out. Learn More. 42 replies 2.5K views. poshmark isnt letting me lost it says error check ur internet connection but im connected to wifi and everything im not sure whats going on. Select your profile picture at the top-right of the page. Yesterday my package was marked as delivered but I didn't receive it. (What a surprise) I responded back. Poshmark also needs to contact the seller and let them know what happened and that this is not my fault. Thank you! I searched online and it sent me different sites. The parcel cannot be located, i.e., the courier company informs you it has been lost. Truthfully, I haven't ever been careful about looking at seller feedback or suspicious-ness before because I've always received my order, or in worst case, the seller just never shipped what I bought so I was refunded after Poshmark's waiting period. Support Center I thought this was a great place to buy and sell but I see this is one sided. Buyers are therefore not encouraged to purchase something they would need tomorrow or in such unreasonable short notice. They wanted me to verify my identity as in send them a photo of my drivers license or passport! Is there something wrong with your order? I have only been able to relist one item in my closet. I couldnt like listings, drop message etc. Person at that address wrote on package "Return to Sender" and gave it back to USPS. Step 4: Select Identity Verification The same thing is happening to me They keep sending my verification code to an invalid email and I can't access my money! Which I DONT HAVE. I received it today, but the package had been opened. USPS says its delivered but it never got to me. I loaded it on my pickup truck and drove it over to the house it belonged to. I couldn't get into my account. They did admit to it. I purchased two Patagonia jackets (from what I believed to be two different sellers) on the same day, without looking at the seller profiles. Once that's done, you can't open a case. Good luck - if this is the case its fairly easy to prove and remedy. And I used the poshmark support address . I dont feel comfortable with this? I order a 6-piece Dinner plate Corell ware from the site. I dont know what to do now. Sorry! Could not get timely help. Please help. I've had zero signs of anyone using my account, now I just have to sit here and wait until someone responds or believes me on this random accusation. Apparently these people are only willing to pay $5 for ANYTHING in your closet, whether it's an authentic hard-to-find Coach bag or a vintage Versace dress. I like a refund for $441 or a gift card to Poshmark for my refund of $441. @4romeosheart. This annette konfrst I bought some crystal teal drop earrings from a seller on Dec 5 she will not return my messages on the refund the item costed me $15 total that's with postage items number is 638EA44C38BEE_61F297A687 I just wanted my refund they said my order was cancelled but it came to my house anyway I have it but my sister said she doesn't want it please give back me the $15 dollars please I don't want to have to turn your company in to better business bureau ok annette [protected]@yahoo.com, Desired outcome: Poshmark staff Brook, then decided to mark my item complete and refused a refund. The tag had the same house number but the similar sounding street. I tried to make my first purchase today as a new posher and when I filled out my shipping address it told me Sorry, the shipping address you entered is invalid. Anyone have the answer to why this is happening??? Does anyone know how to fix this? But remember that once you take your conversation somewhere else, you are automatically stripping yourself off Poshmark Sellers Protection. Yet, I don't have any emailing saying I would have a hold etc? Never give your personal information, phone numbers, or bank account details if ever they suggest resolving the dispute with money involved. When you contact Amazon customer service, they will ask you for your order number. 2 Step Verification. I didnt even get a notice about anything but this makes sense and could be an issue with me too. I live in Minnesota and the forecast is for -25 below next week, so I was anxious for the arrival of two Patagonia coats I purchased. . Desired outcome: They keep asking me to verify my identity with a DL or passport to purchase an item.?? This happened to me today. I received shoes that are unwearable, and the return was not accepted. emailed support but havent heard back put my information back in and deleted and did it again nothing any advice? 2) theres another street with our house number as well. I found a few then one took me to this one. I was out of town so I didn't respond but when I got home the package was returned to me with a no forwarding sticker from usps siamesecat1935 2 yr. ago It sounds like you may have accept it, or it autoaccepted. Usually, the sellers begin the shipping process a . Hi all! Posh was really good about emailing me back, in less than 24 hours. Their policy states that if an item is rejected the buyer has 5 days to return the item after you send them a return label. It's very possibe the items were sent in poor condition but because the post office wrongly gave it to someone else, who then opened it, that is the post offices fault and for all you know they tried it on, trampled on it and let their cat claw it so you can't prove the seller sent it out in that condition. Im a huge buyer here not anymore. for some reason something I purchased got canceled and now I can't make offers anymore. Trying to list from a desktop. scammers. If it hasn't been delivered yet the . Leave no room for loopholes when listing your items. After all, no one is perfect. On the other hand, scammers would love to lead you somewhere else to perhaps steal data from your password or credit cards, exhort money from you, or another similar modus operandi. Then drop the post in the nearest post box. Similar but different problem. I am also unable to buy anything. All poshmark. They hands the worse customer service center. Ships from United States. My name is Ana Hilton. I have changed my cards, my address, edit every little thing in my account and yet nothing works. Anyone have any tips or ideas why this would be happening? A pair of jeans from a certain brand may have a unique sizing chart, so mention it in the listing or incorporate the link to the brands sizing guide on their website for reference. how do these people just not answer. support for the seller, when buyer messes with the item, Wrong product delivered and posh made it impossible for a refund/replacement, Mail back the junk and refund my money- I will Glady pay for shipping let me know where to send it, - Purchase of designer jeans, new with tags. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Shop All Electronics Cameras, Photo & Video, Shop All Electronics Cell Phones & Accessories, Shop All Electronics Computers, Laptops & Parts, Shop All Electronics Tablets & Accessories, Shop All Electronics Video Games & Consoles, Shop All Electronics VR, AR & Accessories. I cant buy anything either it says my card info is invalid but it right? Ive had 4 items purchased and the sale immediately cancelled. senior housing bloomfield, nj. Organize your pieces of evidence and present your case as clearly and thoroughly as possible. I purchased two jerseys and it was a scam. I just bought a new bag tho . Poshmark Team Member continues to write back after a period time saying REPLY to this Email and gives me a different to Date to reply back if I have not received the package. What's the point of the app if you can't do the one thing it's made for. I filled a complaint with my credit card company but they also didn't help the post office and police didn't help me either. I'm so irritated! I've already reported them to BBB. Step 5: Complete Identity verification via the prompts in the App Purchased a purse back in October but I never received it. :). OneShop is a financial technology company, not a bank. Seller sells item to be rejected and buyer gets money back and keeps item. It can go as ugly as intentionally ruining the item and make it appear like it arrived in that state and proceed to report it to Poshmark!
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